Ho presentato la mia candidatura tramite un selezionatore. La procedura ha richiesto più di una settimana. Ho sostenuto un colloquio presso CCI (Umhlanga) nel mese di set 2025
Colloquio
The interview was structured and thorough, including technical questions, behavioral assessment and problem-solving tasks. It challenged my skills, encouraged clear communication and provided insight into the company's culture and expectations
Domande di colloquio [1]
Domanda 1
What is the difference between empathy and sympathy?
Ho presentato la mia candidatura di persona. La procedura ha richiesto 2 giorni. Ho sostenuto un colloquio presso CCI (Durban) nel mese di mag 2024
Colloquio
The interview was quite interesting since the interviewer was asking questions perfectly and it was easy to understand what the interviewer was asking and she was asking specific questions on how one provides good customer services when they are facing customers and I was also impressed with the questions that were asked since they ask all that is needed and expected from a agent providing services of any kind.
Domande di colloquio [1]
Domanda 1
1. High Call Volumes, how you would deal with this pressure
2.If you were in a situation of a guest received poorer customer services , How would you deal with this situation.
3.If you were in a situation of having a guest doesn't understand you, how would you deal with it.
4. Why do you need the job?
Ho presentato la mia candidatura tramite un selezionatore. La procedura ha richiesto 2 giorni. Ho sostenuto un colloquio presso CCI (Umhlanga) nel mese di apr 2024
Colloquio
The interview process was okay, I honestly enjoyed myself when I had to explain more about myself. The interviewee made me feel at ease in the interview room and I was so comfortable.