Applied online. Recieved an email and phonecall to arrange an over the phone interview. Interview took places within the next few days and was given useful information on things to revise. 45 minute phone call. Job offer recieved via a phone call 2-3 days later and all information sent via email within the next few days. Email sent with all information for training course and travel details.

Applied online, had one phone interview, then writing test and the interview with Capita. Interview lasted about an hour. A lot of questions about target meeting and organisation. Received offer within 7 days and background check took around 2 weeks.