Invited to complete a maths test a few days after submitting an application. This was successful and I was then invited to a telephone interview. The interview was fairly straightforward, simple questions about previous experience and good customer service. Told that I had passed the telephone interview and then invited for a face to face interview. Attended the face to face interview and found them to be very rude. One dressed in a tracksuit and the other completely uninterested in anything I had to say. Really disappointed in Capita and their interview process. Never got back to me and when emailed to receive feedback I was ignored. Terrible Interview experience.

Interview process was pretty easy, interviewer made me feel at ease and asked your usual interview questions, after a couple of days I got an email to confirm they were offering me the job