Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Capita (Dublino, Dublino) nel mese di feb 2022
Colloquio
The interview was meant to be 30 minutes long but if you answer one question wrong the interview is immediately finished. I felt like questions kept being repeated in different wording so you had to come up with multiple answers for the same questions basically.
Domande di colloquio [1]
Domanda 1
Explain a situation when you had a unsatisfied customer and how you dealt with it?
Good. Questions were quite simple based on customer service experience. E.g how would you handle a difficult customer. Tell me about yourself? Why do you want to work with Capita?
Easy questions to test language skills, made me feel comfortabke and at ease. The interviewer was nice and were expected questions about the company and the role. Swift with letting me know if I passed.
While the interview itself was good, both individuals were welcoming & very good at putting you at ease the job role described compared to what is actually expected of you are quite different.