Passa al contenutoPassa al piè di pagina
  • Lavori
  • Aziende
  • Stipendi
  • Per le aziende

      Migliora la tua carriera

      Scopri le tue potenzialità di guadagno, trova lavori da sogno e condividi approfondimenti su lavoro e vita privata in forma anonima.

      employer cover photo
      employer logo
      employer logo

      Capital One

      Azienda coinvolta

      Chi siamo
      Recensioni
      Stipendi e benefit
      Lavori
      Colloqui
      Colloqui
      Ricerche correlate: Recensioni su Capital One | Offerte di lavoro di Capital One | Stipendi di Capital One | Benefit di Capital One
      Colloqui di Capital OneColloqui per Customer Service Coordinator presso Capital OneColloquio di Capital One


      Glassdoor

      • Chi siamo
      • Contattaci

      Aziende

      • Account Business gratuito
      • Spazio per le aziende
      • Blog per le aziende

      Informazioni

      • Aiuto
      • Linee guida
      • Condizioni d'uso
      • Privacy e scelte pubblicitarie
      • Non vendere né condividere le mie informazioni
      • Strumento per l'accettazione dei cookie

      Lavora con noi

      • Inserzionisti
      • Carriere
      Scarica l'app

      • Cerca:
      • Aziende
      • Lavori
      • Località

      Copyright © 2008-2026. Indeed, Inc. "Glassdoor," "Worklife Pro," "Bowls" e il relativo logo sono marchi registrati di Indeed, Inc.

      Aziende seguite

      Non lasciarti sfuggire opportunità e informazioni privilegiate seguendo le aziende dove vorresti lavorare.

      Ricerche di lavoro

      Ricevi suggerimenti e aggiornamenti personalizzati avviando le tue ricerche.

      Colloquio per Customer Service Coordinator

      10 set 2013
      Dipendente anonimo
      Offerta accettata
      Esperienza positiva

      Altre recensioni di colloqui per Customer Service Coordinator presso Capital One

      Colloquio per Customer Service Coordinator

      22 nov 2024
      Candidato anonimo a colloquio
      Nessuna offerta
      Esperienza negativa
      Colloquio facile
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto una settimana. Ho sostenuto un colloquio presso Capital One nel mese di lug 2013

      Colloquio

      A recruiter called the morning after I applied to schedule an interview. The enxt day she called as planned. The recruiter was very friendly and asked many "get to know you" questions. She also explained the job expectations, salary and incentives. At the end of our conversation, she moved me forward to have an interview with a hiring manager. I went an email with the interview date and time and information about behavioral interviewing techniques. On the day of my interview (over the phone), I was asked to call a phone line with a passcode. The manager arrived on time. She gave valuable information on daily expectations, salary and start date. I was asked 3 "tell me a time when" questions, why I wanted to work for the company and what I expected. She didn't let on about my answers which left me quite nervous as to the outcome of our call. My interview fell just before the weekend so I didn't receive a response until the following tuesday. When interviewing, it's best to be prepared with a list of your {personal} past experiences. Take your time to answer and make sure you use the STAR method. = Situation, Task, Action, Result. Be specific in your answers and don't be afraid to talk about good and bad experiences. Also, it is okay to speak about your achievements!

      Domande di colloquio [1]

      Domanda 1

      Tell me a time when you spoke to a customer about a sensitive subject?
      Rispondi alla domanda
      6

      Candidatura

      Ho sostenuto un colloquio presso Capital One nel mese di nov 2024

      Colloquio

      I just spent my whole night completing an assessment for what seemed like a call center role, only to be rejected immediately after answering personal questions about my high school education, age, and when I started providing for myself. It felt incredibly uncomfortable and awkward. This experience was violating, and to top it off, I got immediately denied by a computer and told to apply again in 6 months. I won’t be doing that.

      Domande di colloquio [1]

      Domanda 1

      Behavioral, age, education, call center, answering phones, data entry.
      Rispondi alla domanda

      Colloquio per Customer Service Coordinator

      10 dic 2024
      Dipendente anonimo
      Richmond, VA
      Offerta accettata
      Esperienza positiva
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso Capital One (Richmond, VA) nel mese di apr 2024

      Colloquio

      AI Overview Learn more When interviewing for a Capital One customer service role, expect questions about your experience handling difficult customers, resolving complex issues, going above and beyond for clients, and demonstrating strong communication skills

      Domande di colloquio [1]

      Domanda 1

      Describe a situation where you had to deal with an upset customer and how you resolved the issue.
      Rispondi alla domanda
      1

      Colloquio per Customer Service Coordinator

      15 mar 2022
      Candidato anonimo a colloquio
      Richmond, VA
      Nessuna offerta
      Esperienza positiva
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Capital One (Richmond, VA) nel mese di mar 2022

      Colloquio

      Very simple and straightforward. There is multiple interviews that try to see if you are the best fit for the specific job. Ask you questions about your past experience and how you used it to grow in your work ethic

      Domande di colloquio [1]

      Domanda 1

      Tell me about a time when you handled a challenging situation.
      1 risposta
      1