it was easy as a regular interview for customer service jobs. nothing special other than more specific questions related to banking etc. very easy to manage, just talk a lot, they re really nice
Domande di colloquio [1]
Domanda 1
what was the moment in your career life you excelled in customer service
Ho sostenuto un colloquio presso Capital One (Alabang)
Colloquio
It needs to quick and short for only about 30 minutes. You need to answer direct to the point to the employer as the allotted time is only 30 minutes per applicant.
Domande di colloquio [1]
Domanda 1
Tell me about yourself
What is your weakness
How do you handle irate customer
Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso Capital One (Fredericksburg, VA) nel mese di lug 2025
Colloquio
First was a phone screen asking basic questions about the job role very easy and recruiter was nice next interview was a two step first was a job fit going over the position and your resume throughly after that was behavioral interview with star format questions both interviewers very nice and willing to answer any questions
Domande di colloquio [1]
Domanda 1
Tell me about a time where you helped a customer through an issue related to financial
Theyve made me depressed What a poorly designed assessment. It felt like a waste of time and now I'm left feeling incredibly disheartened and questioning its relevance.the outcome has left me feeling really down.