The interview process is smooth and straightforward. They make you feel comfortable during the process and have quick responses regarding candidacy. The interview process consists of two parts: the first is the assessment; the second is with the recruiter that you will be working closely with; and the third is with the two managers that you will be working with if hired.
Domande di colloquio [1]
Domanda 1
How do you handle a difficult customer telling you no to a sale?
Ho sostenuto un colloquio presso Comcast (Denver, CO)
Colloquio
The interview is a behavioral based interview that focuses on scenarios and responses on how to manage under pressure. Most scenarios focus on providing good customer service and working to resolution.
Domande di colloquio [1]
Domanda 1
How would you respond to a customer that is unhappy with a high bill?
Online, structured with questions. Approximate time thirty to forty minutes. A series of approximately ten questions with time for follow up. Interviewer was pleasant and the questions were what I expected.
Ho presentato la mia candidatura online. La procedura ha richiesto un giorno. Ho sostenuto un colloquio presso Comcast (Baltimore, MD) nel mese di ott 2024
Colloquio
Was asked to make a video answering 3 questions before moving on the next step, It was odd, if employers don't have time to review a resume or conference someone that you're interested in hiring should we all just start off with a video and slide show.