There is no legitimate interview process. You will be an immediate hire. I applied online, was called back almost immediately, and asked to start training the next day. They shove a bunch of paperwork at you and offer you a choice between two training classes.

Grammar&typing test then 2 interviews and you're hired on spot. Nice people going through the motions of hiring process. Seems like they hire anyone and start them next day. Question: how have you deescalated a customer