The interview process was lengthy and consisted of approximately 6–7 rounds, including a recruiter screening and multiple interviews with team members and leadership. The early stages focused on background, experience, and general fit, while later interviews included behavioral, situational, and more abstract questions around personal motivation and values. While the team was professional, the overall process felt excessive for what is essentially a customer support-focused role. It was surprising to go through 6–7 interviews only to be denied at the final stage—especially when several earlier interviews were described as going very well and did not require any additional feedback or improvement. Additionally, the final feedback provided was high-level and somewhat disconnected from the earlier stages of the process, which made it difficult to understand what specifically could have been done differently. Overall, candidates should be prepared for a very thorough and time-intensive process, including both standard interview questions and more philosophical discussions.