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      Daxko

      Azienda coinvolta

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      Ricerche correlate: Recensioni su Daxko | Offerte di lavoro di Daxko | Stipendi di Daxko | Benefit di Daxko
      Colloqui di DaxkoColloqui per Customer Service Advocate presso DaxkoColloquio di Daxko


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      Colloquio per Customer Service Advocate

      9 ott 2021
      Dipendente anonimo
      Saint Petersburg, FL

      Altre recensioni di colloqui per Customer Service Advocate presso Daxko

      Colloquio per Customer Service Advocate

      10 mag 2023
      Dipendente anonimo
      Offerta accettata
      Esperienza positiva
      Colloquio facile

      Candidatura

      Ho presentato la mia candidatura tramite un'altra fonte. Ho sostenuto un colloquio presso Daxko nel mese di mag 2023

      Offerta accettata
      Esperienza positiva
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso Daxko (Saint Petersburg, FL) nel mese di ago 2021

      Colloquio

      The hiring process was fairly simple. I received an email that they were interested and wanted me to take an assessment. They stated that everyone at Daxko has taken the assessment and that it’s nothing to stress over. The assessment was not difficult and about 5 days after it was submitted I received an email back stating they wanted to set up an interview. Four days later I Interviewed via Zoom. I was asked to prepare a short presentation walking the interviewers through any software of my choice and explaining it to them. This was also pretty simple and not as intimidating as you would think. The overall Interview was very thorough and started out with 4 team leads interviewing me, I enjoyed seeing all of them interact in such a friendly manner with their colleagues and myself, after that I shadowed a CSA which was really nice to be able to hear and see their perspective on the role and company. Finally Interviewed with their 2 heads of the department and both of them were super friendly and encouraging. Overall it lasted about 2 hours and gave me a great view of the company and the way they interact as a tight knit team who cares about each other.

      Domande di colloquio [2]

      Domanda 1

      Tell us about a time where you went above and beyond for a customer.
      Rispondi alla domanda

      Domanda 2

      What is an accomplishment you are most proud of? (doesn’t have to be work related)
      Rispondi alla domanda

      Colloquio

      It was a 3 part Zoom interview: beginning with a presentation and general interview questions (in the call, there were two current employees), job shadow for the job applied for and final interview.

      Domande di colloquio [1]

      Domanda 1

      How did you handle a difficult interaction with a customer?
      Rispondi alla domanda
      1

      Colloquio per Customer Service Advocate

      15 mag 2023
      Dipendente anonimo
      Birmingham, AL
      Offerta accettata
      Esperienza positiva
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso Daxko (Birmingham, AL) nel mese di apr 2023

      Colloquio

      There was a one way video interview which allowed me to answer some standard questions with a couple chances to re-record if needed. Next was the zoom interview. I completed a live tech/software demo for a panel of 2 staff and answered more customer service related questions. I also had an opportunity to shadow an actual employee for 20 minutes.

      Domande di colloquio [1]

      Domanda 1

      How do you handle disgruntled customers?
      Rispondi alla domanda

      Colloquio per Customer Service Advocate

      6 dic 2021
      Dipendente anonimo
      Birmingham, AL
      Offerta accettata
      Esperienza positiva
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto una settimana. Ho sostenuto un colloquio presso Daxko (Birmingham, AL) nel mese di nov 2021

      Colloquio

      The interview process was very thorough and detailed, and every person that I met with made that process even easier. There was a specific description of expectations, and all that was asked of me was pertinent to the position I interviewed for, making it an overall positive experience.

      Domande di colloquio [1]

      Domanda 1

      How would you describe yourself in one word?
      Rispondi alla domanda