Their smiles are just facades and they will do what they can to make you feel as comfortable as possible at the event. You will see how they fool everyone at the end who didn't make it. They don’t want anyone going loony finding out they got a TBNT. As you leave you will smile back and everyone will clap and won't even realize you're on the cut list headed to the airport. If you stay behind you made it. When you’re name is called to get on the shuttle to go to the airport you’re done. Don't waste money on a hotel, just go in and leave the same day, it’s the same process whether or not you fly in the same day or the day prior. You will spend up to an hour in the lobby socializing with about 50-60 people and right there they start the process of who is going to get cut when you get a label for your temporary badge in the same lobby. It's typically the same guy from San Diego who is a long-term employee who will come to the lobby and greet you. They'll next separate everyone by the beginning letter of their last name to get a stick on label for the ID tag you get when you enter the property. At this point another flight attendant will take everyone in groups of 10 to an elevator to store your belongings on the third floor in a storage closet. You will go to a waiting area and a recruiter will select a candidate for interview and take you to a room with obscured glass windows named after a major US city. There is a lot of false friendliness going on, it’s all psychological, again they don’t want anyone inciting a conflict because people were peeved and rowdy in the past as they left. The recruiter will tell you about the position and ask two questions about a situation in a past job, what the situation was, how you handled it and the result etc. The recruiter will type your answers on a tablet. Next the recruiter in the same room will do a bag test to see how you handle a passenger with a roller board trying to get on the plane and there is no room onboard for that bag. After the bag test you will go into a room with two people seeing if you can reach a door handle, sit in a jump seat and be able to put the belt around your waste and shoulders. There is one recruiter who participates in this and he talks so fast you don’t even understand what he is saying to you. Asking anyone questions is a waste because, again, they know who is staying from your first visit in the lobby. Just do your basic chatting and also they want to see the “Real” you and for some people you will have to do the opposite and fool them. I know people who have the worst personalities and they charmed their way into the job and it worked and these are “trouble people” who look to instigate conflict with co-workers and management anywhere they go. Now here comes the group session. They’ll put people in groups of three to go into a cubicle and on a magnetic white board they will have scenarios you will have to put in order from most important to least important. As you’re doing this you will have to talk aloud as the recruiters type in your comments. You will need to have the 10 most important scenarios in a column on that board and transfer the list to another board. The two recruiters will ask everyone the same question about what strategies you used to put it in order and why you made your decision etc. The scenarios range from a bleeding cut to lost baggage, basically anything that can happen on an aircraft or in an airport. Keep in mind they do change the routine so in the next quarter this might not be a part of the process. You will go in another room and introduce yourself in a group, say your name, where you are from, what language you are most fluent in and what you do for a living, this one is fairly quick but from what has been said not everyone has to do this because most of these people are already on the cut list. Again, here comes the psychological part making you think everything is going smooth. Finally everyone will go into a seating area for a presentation. They will show you a video, how the schedule works, the average pay of about $830 a week before taxes, the lifestyle and everyone at this point feels confident. They will have at least three to four people talk their heads off about the position and lifestyle. The last presenter who speaks will talk about how 200,000 people applied and how everyone here is special because they made it to prestigious Atlanta. They ask everyone over and over to promise not to share any details on social media.