Ho presentato la mia candidatura tramite un'agenzia di reclutamento personale. Ho sostenuto un colloquio presso Dollar Financial Group (Malvern, PA) nel mese di ago 2018
Colloquio
One simple interview process. They ask about your past experiences in service and ask about techniques you use to de-escalate a situation. They want to see that you are able to deal with all types of customers and that you are comfortable on the phones.
Domande di colloquio [1]
Domanda 1
Please explain a situation where you had to deal with an angry customer?
Ho sostenuto un colloquio presso Dollar Financial Group
Colloquio
Telephone and face-to-face as a second stage Pretty standard with competency questions as the most important part of it. Standard questions like motivation, till experience, admin skills and team work.
Domande di colloquio [1]
Domanda 1
Describe the time when you had to deal with a difficult customer