The manager was very friendly and welcoming for the first phone interview. She described the job role to me and followed with asking for a description of my resume. She asked me questions concerning strengths and weaknesses, travel experience, and what I am passionate about.

Pretty standard first phone screening. Asked the basic questions, and the interviewer seemed very personable but not very professional. I received an email to schedule a second interview. I then submitted my availability. I was then ghosted despite my three emails to clarify.