Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso EF (Education First) nel mese di ott 2023
Colloquio
Quick phone interview followed by a more in depth Zoom interview with two people. This includes a customer service roleplay and giving a short speech. Next round was another Zoom interview with managers. An HR person is in contact with you for scheduling and for assistance.
Domande di colloquio [1]
Domanda 1
How did you respond to a difficult situation and what was the result?
Ho presentato la mia candidatura online. La procedura ha richiesto 2 mesi. Ho sostenuto un colloquio presso EF (Education First) nel mese di ago 2024
Colloquio
I had an initial phone screening where they told me about the role and asked why I was interested. I then had a second interview on Teams where I had to prepare a mock customer service call and pitch a product I was passionate about. In a third interview they asked traditional job interview questions. Everyone was very kind and friendly and gave lots of positive feedback, so I was surprised when I did not get the role. The process was a lot of work given that it was an entry level customer service. They also were not as efficient in getting back to me as they said they would be.
Domande di colloquio [1]
Domanda 1
When have you had to adapt to other people’s needs? What keeps you motivated when you have to do repetitive tasks? What’s one thing that you like and dislike about your current job?