Video interview done online. They use Microsoft Teams, which isn't super compatible with chromebooks, androids, or macs (the mac was my dad's and used as a last resort before I finally got it to work on my chromebook). Zoom or skype work just fine on all devices, but I guess they like to be difficult. The woman I spoke with could not have been less interested in talking to me. She was late, asked a couple questions, and then let me ask mine. I mostly had questions based on reviews of current and former employees (even the positive ones raised some questions). She became extremely defensive and somewhat condescending when I asked something as simple as "How can a rental car company be driven by sales goals?"