Applied online, simple enough application form. Received an email to arrange a telephone interview the following week. Telephone interview consisted of very generic competency based questions, very friendly and relaxed. Got put through to the next stage. Face to face interview at a branch, very welcoming, very forward about the difficulty of the job and the long hours etc which I was impressed by. Must be a body language test to judge your initial reaction. Passed this stage and currently awaiting my Shadowing session at a branch I will be working at should I get offered the job.