Structured interview. Behavorial based questions. How did you deal with a difficult customer? How did you deal with a difficult peer? How do you handle multiple responsibilities? Why esurance? Why are you leaving your current employer? What is the most challenging thing sbout your current position? Tell us about yourself? What would your current employer say about you?

I had a phone interview and then went to a in person interview with 2 managers. Received a call to meet and interview with the unit manager. HR was very prompt on calling back the same day or next for the next round of interviews