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      Colloqui di FindhelpColloqui per Senior Customer Success Manager presso FindhelpColloquio di Findhelp


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      Colloquio per Senior Customer Success Manager

      1 ago 2024
      Candidato anonimo a colloquio
      Madison, WI

      Altre recensioni di colloqui per Senior Customer Success Manager presso Findhelp

      Colloquio per Sr Customer Success Manager

      25 lug 2023
      Candidato anonimo a colloquio
      Nessuna offerta
      Esperienza negativa
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Findhelp

      Nessuna offerta
      Esperienza neutra
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura tramite un selezionatore. La procedura ha richiesto 6 settimane. Ho sostenuto un colloquio presso Findhelp (Madison, WI) nel mese di lug 2024

      Colloquio

      The interview process took about 6 weeks from initial phone calls with the recruiter to an in person interview and then ultimately a rejection. The interviews were informational and helpful in learning more about the role and companies goals. As stated before I interviewed with a range of managers describing different aspects of the business to me - all providing positive feedback. Unfortunately I was rejected after the in person interview for hiring other individuals.

      Domande di colloquio [1]

      Domanda 1

      How do you work with clients to determine what their goals are from ambiguous questions?
      Rispondi alla domanda
      La procedura ha richiesto 5 settimane. 

      Colloquio

      1. Initial interview with third party recruiter. 2. Second initial interview with findhelp recruiter. 3. 30 minute interview with a senior manager. 4. 1 hr panel interview with two managers and the VP. 5. My references were checked and I did a half day in person interview that consisted of 5 different conversations (interviews). 6. Another follow up interview….. after this I was told “unfortunately we will not be moving forward with your application”. When I asked for more feedback my email to both parties was ignored. This process was very long, very time consuming, and included me taking off work. My references also moved meetings to chat with Findhelp. My issue is not with the process (though I have never had a process that extensive for an individual contributor role), but rather the lack of feedback /communication or even acknowledgement for the time. The process took around 5 weeks.

      Domande di colloquio [1]

      Domanda 1

      The interview questions were typical - nothing too hard or meant to trip you up
      Rispondi alla domanda
      2

      Colloquio per Senior Customer Success Manager

      20 apr 2023
      Dipendente anonimo
      Austin, TX
      Offerta accettata
      Esperienza positiva
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto 8 settimane. Ho sostenuto un colloquio presso Findhelp (Austin, TX) nel mese di feb 2023

      Colloquio

      Overall, the interview process concluded after 8 weeks, from initial phone screening to offer. Interviews consisted of an initial phone screen, 1 hour with CS lead, 2 hour situational panel interview with team members, 30 mins with VP of CS, 1 hour with Manager, CS (direct manager)and 1 hour final interview with COO. Albeit extensive, communication throughout the process was phenomenal from both Talent Acquisition and EA to follow-up and schedule.

      Domande di colloquio [1]

      Domanda 1

      Interview questions were fairly standard with hints of company mission
      Rispondi alla domanda