I candidati per il ruolo di Customer Service Representative hanno valutato i colloqui presso Foundever con un punteggio di 2 su 5 (dove 5 è il livello di difficoltà più alto) e hanno giudicato la loro esperienza di colloquio positiva per il 67%. Per fare un confronto, la media complessiva dell'azienda è positiva per il 66,7%. Queste sono le valutazioni degli utenti Glassdoor.
I tempi di assunzione dei candidati per il ruolo di Customer Service Representative sono in media di 6 giorni, in base alle recensioni di colloqui inviate da 6 utenti per questo ruolo. Per fare un confronto, il processo di assunzione presso Foundever in generale richiede una media di 5 giorni.
Le fasi comuni del processo di colloquio presso Foundever per il ruolo di Customer Service Representative secondo quanto emerso da 6 colloqui su Glassdoor includono:
Colloquio telefonico: 60%
Test attitudinale: 20%
Presentazione: 20%
Ecco i ruoli cercati più frequentemente per le recensioni dei colloqui -
They have a completely online interview process, where they send you module for you to log on and record yourself. They give you a limited amount of time to record and don’t let you redo, and there is no real person watching until you send it.
Ho presentato la mia candidatura tramite segnalazione di un dipendente. Ho sostenuto un colloquio presso Foundever (Belgrade)
Colloquio
I’ve applied through a referral. The initial contact was a phone call where they asked to me introduce myself in English. They’ve organized an interview after that and I was invited. After that was a test task to respond to a few emails for customers.
Once you apply and your resume meets the requirements, then they give you an invitation. Most time, they might change the resumption date. Once they have a company to service, then they book you for training. If you are able to get through training, then you start the shift.
Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Foundever (Indianapolis, IN) nel mese di mar 2026
Colloquio
Posting this for awareness and to see if this is typical of the company. I took the time to complete all the pre-interview assessments, etc. I have been stood up twice for a phone interview. After hearing back to schedule and interview initially, I did so. I waited the entire time for the scheduled interview and this time I did get an e-mail two minutes before the interview would have ended letting me know that the itnerviewer was experiencing internet issues. As advised, I rescheduled.
Fast forward to the rescheduled interview. An hour before it, I received an e-mail regarding a test of my internet speed. Completed quickly, test passed and e-mailed right back. It is now an hour after the interview was scheduled to begin, as of yet, I have received no call, no text, or e-mail yet regarding why the interviewer was a no-show.
I truly think my skills and experience would be a great match with the company but if this is how my time is valued, I will look elsewhere. Apologies for the long review but definitely wanted to make job seekers aware.