3y
Dear applicant,
Thank you for your feedback, allowing us to reflect on our hiring process. We take your feedback very seriously, especially since you’ve raised quite substantial points.
“Very uncomfortable and awkward to say the least.”
We apologize if the interview made you feel uncomfortable. Our intention is always to create an atmosphere where everyone involved can feel at ease and be their authentic selves.
“The video interviews are recorded for some reason, and it is not well explained why. Asking candidates on the spot for permission to record the call is such an underhanded move.”
We understand that candidates are more than just their resumes, which is why we invest time in getting to know each other. Despite an average duration of 2 weeks, our hiring process is still considered quite efficient. One of the key reasons for this is our practice of recording interviews.
Why do we record interviews? It enables us to ensure the best possible experience for both parties involved. If you successfully pass the initial interview, our founders will review the interview video to assess the team fit. Additionally, the hiring manager, usually the department head, will watch the video to prepare for your second interview. This approach offers a significant advantage for applicants, as it eliminates repetitive questioning.
Nonetheless, your feedback has shed light on the importance of clearly communicating this aspect of our process. We appreciate your perspective on the hiring process, as it allows us to further optimize and prevent future misunderstandings. As an immediate improvement, we provide advance notice regarding the possibility of recording interviews in the initial email inviting you to interview. Additionally, it's important to remember that the applicant always has the right to decline the recording of the interview.
Please accept our apologies if you felt overwhelmed by the question regarding recording the interview. We truly regret any discomfort it may have caused.
“It felt like joining a cult rather than interviewing sane adult people. If you're a serious tech person, don't waste your time on this company.”
At GOhiring, we strive to be a team of kind and humble professionals. Humbleness is one of our core values, and we believe it plays a crucial role in our work environment. However, your statement indicates that you perceived a different impression, highlighting a lack of cultural fit between us.
“All questions felt like mind games.”
We sincerely apologize for making you feel this way. Our primary goal is to foster a positive and conversational atmosphere during interviews. If we failed to create that environment in your case, we take full responsibility.
If you felt that we repeated questions in a similar pattern, it was mainly to provide you with another opportunity to give a more specific answer in case your initial response felt unclear.
Although we were unable to proceed to the next step with your application, we genuinely value your feedback, and we are committed to enhancing our candidate experience based on your input. Thank you again for taking the time to share your thoughts with us.
Your GOhiring team