The first stage was a zoom screening where they talk to you about the role which is advertised as a CSM, however the job description aligns more with a support specialist as you don't manage your own accounts. The role description itself is extremely vague and the reviews of the company are definitely discouraging.

Initially went extremely fast. Applied online, had a meeting with a director of CS for an interview. Following, I had an interview with a leadership position. Following that, both the talent recruiter and director did not respond in the same manner as the start of the interview, which was prompt and very quickly.