Ho presentato la mia candidatura di persona. La procedura ha richiesto una settimana. Ho sostenuto un colloquio presso H&M (San Diego, CA) nel mese di set 2013
Colloquio
Online or in person submission of application, in person interview with store manager and assistant manager (asked basic customer service questions about team work, work ethic, reasons for searching for employment in retail, etc.)
Domande di colloquio [1]
Domanda 1
What are you strengths and weaknesses? Do you have any customer service experience? Describe a time you were in a conflict, what did you do to resolve the conflict and what did you learn?
Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso H&M (Fairfax, VA)
Colloquio
Great process and team, connecting with everyone felt very easy. I had some behavioral questions and some about my experience. Ultimately they decided to move forward with someone else. I would recommend giving it a try.
Ho sostenuto un colloquio presso H&M (Carlsbad, CA)
Colloquio
Very easy interview with one other person who applied. Asked about how you might handle a difficult customer, who you are, etc. Second interview was basically just the job offer and signing papers.
Domande di colloquio [1]
Domanda 1
How would you handle a difficult customer? What is one thing you noticed in our store that you would improve?
Ho sostenuto un colloquio presso H&M (Leeds, England)
Colloquio
It's a group interview and in mine there were x4 other people. We introduced ourselves and got split into teams to complete a task on their values. Then we were split into different teams and were given a hypothetical customer who wanted help with their outfit - we had to create an outfit accordingly therefore roamed around the store to find clothing items that fit the brief. Afterwards, we explained why we chose those clothes and then were asked x2 competency-based questions.
Domande di colloquio [1]
Domanda 1
Why do you want to work at H&M? Tell me x3 things about yourself. What does fashion mean to you and what is your fashion style?