I applied online and was emailed to schedule a phone interview. The phone interview was 15 mins and the interviewer was super nice and kind. I was asked pretty easy questions and was super comfortable talking. Later the same day I received another email notifying me that I had been invited to the store for an audition. When I came in there were only to other applicants and we waited for a little bit then were invited into the back. We had a really nice, friendly, comfortable conversation about the job and she asked us some simple questions some about H&M and some about our own experiences. After we went out into the store and were told to walk around and try to help customers for 10 mins, then we hung clothes up on the racks in the store. Everyone was super sweet and nice. Just do some research on the company values, initiatives, and collaborations before the interview! After the audition (which was on Tuesday) I got a call back with an offer on Friday.