Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso H&M (Maastricht) nel mese di set 2020
Colloquio
it was 3 steps. 1º normal question about you and your experience. 2º interview with the manager about your interest in h&m. 3º rolplay.
The rolplay was about a problem in the app to find a specific dress, I had to explain where are the filter in the app so see how she can have it
Domande di colloquio [1]
Domanda 1
how will you help a customer with a delayed delivery
Ho sostenuto un colloquio presso H&M (Edimburgo, Scozia)
Colloquio
The interview process was fine, they were able to be flexible with timing and all took place remotely. Interviewers were nice and made you feel comfortable. Job was offered via a separate call
Ho presentato la mia candidatura online. La procedura ha richiesto 3 settimane. Ho sostenuto un colloquio presso H&M
Colloquio
The interview process started with a short email prompt sharing a customer service experience you've had. It was basically used to gauge how well you are with grammar and customer experiences. I was then invited to have a 30 minute video call with the recruiter to discuss the role and my background.
After that went well, I was invited for an hour long in-person interview. The first part was a traditional interview with of the managers and the second part was a written portion where you had to respond to mock customer complaints. Again, it gauged proper use of grammar and customer resolution practices.
Domande di colloquio [1]
Domanda 1
Have you ever dealt with a difficult co-worker? If so, how did you overcome differences?
Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso H&M (Barcellona)
Colloquio
Hay dos entrevistas. Una es telefónica, donde te explican el puesto y les comentas tu experiencia laboral. La otra es online y la realizan trabajadores del área, las preguntas son especificas sobre el puesto de trabajo.