Ho presentato la mia candidatura di persona. La procedura ha richiesto una settimana. Ho sostenuto un colloquio presso H&M (New York, NY) nel mese di nov 2011
Colloquio
Had two interviews, both were pretty easy and straight forward. Both times I met with a manager from within the store I applied for. The questions varied from personal ambition questions to customer service questions. They touched on some of my past experience and gave me customer service scenarios. They also asked me about my availability and if working certain days would be an issue. For example, I believe it's mandatory to work Black Friday.
Domande di colloquio [1]
Domanda 1
Describe a time when you exhibited great customer service?
What are your weaknesses?
Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso H&M (Fairfax, VA)
Colloquio
Great process and team, connecting with everyone felt very easy. I had some behavioral questions and some about my experience. Ultimately they decided to move forward with someone else. I would recommend giving it a try.
Ho sostenuto un colloquio presso H&M (Carlsbad, CA)
Colloquio
Very easy interview with one other person who applied. Asked about how you might handle a difficult customer, who you are, etc. Second interview was basically just the job offer and signing papers.
Domande di colloquio [1]
Domanda 1
How would you handle a difficult customer? What is one thing you noticed in our store that you would improve?
Ho sostenuto un colloquio presso H&M (Leeds, England)
Colloquio
It's a group interview and in mine there were x4 other people. We introduced ourselves and got split into teams to complete a task on their values. Then we were split into different teams and were given a hypothetical customer who wanted help with their outfit - we had to create an outfit accordingly therefore roamed around the store to find clothing items that fit the brief. Afterwards, we explained why we chose those clothes and then were asked x2 competency-based questions.
Domande di colloquio [1]
Domanda 1
Why do you want to work at H&M? Tell me x3 things about yourself. What does fashion mean to you and what is your fashion style?