First interview with a recruiter then a follow up interview on another day with the hiring manager. Interview with the recruiter was as expected. I was asked about my background, etc. to determine if he/she felt I was a good enough fit to pass through to the hiring manager for a 2nd round interview. Interview with the hiring manager went well, but was deceiving. The conversation flowed very well, and our personalities seemed to mix well. I was told how great the interview went towards the end of the call, and what I should expect for next steps which included a 3rd and final round interview. After almost 2 weeks I received nothing more than a very cold, generic rejection template email. Coming from a lengthy HR background their processes in this area could use a great deal of improvement. 1. Coach your hiring managers. A hm should never ever ever lead a candidate on when there is no intention of moving them to next steps. 2. A candidate that hasn’t been chosen for the next round or role should be notified ASAP rather than having them wait 2 weeks with no response at all. 3. A rejection letter should be human, not a cold generic template taken from a google search. While I understand with a large company with multiple candidates it can be difficult, and time consuming to tailor a rejection letter specific to each candidate; however, make it human not a robotic response. The way these were handled puts a sour taste in a candidate’s mouth. It makes the company look disorganized and simply as if they couldn’t care less. It’s safe to say I’m thankful I didn’t get the role, because a company that doesn’t follow up with some sense of professionalism and has a broken recruiting process isn’t suddenly going to turn into a great place to work once you’re on payroll.