Have you ever had to work with difficult people that you couldn't get to calm down? How did you deal with that experience?
Anonimo
I simply keep a smile on my face and maintain a pleasant demeanor at all times. Confrontation doesn't have to be taken personally. You never know what is going on in that person's life and they have the right to be rude and irritated if they like. I ignore the personal feelings of unpleasantness and carry on with the day. No harm done.