The interview went so smooth and easy . Interviewer asked around 7 question that was all related to my experience and scenario based questions for example if it’s ur first day on shift and it’s very busy and customer asked something which I don’t know how u’ll deal with that? Or allergens

Simulation process “The Hilton simulation was an online role-play assessment designed to evaluate communication, service, and problem-solving skills in a realistic hotel environment. It included short video scenarios where I responded to guest requests, described menu items, and demonstrated how I would handle customer service situations. The simulation helped showcase my ability to stay calm, professional, and guest-focused.”