Domanda di colloquio di Verizon

How do you deal with difficult customers?

Risposte di colloquio

Anonimo

24 mag 2010

Listen to them and understand/sympathize to their predicament. Let them vent first, then offer the best solution to the issue.

1

Anonimo

15 apr 2010

Have always had good rapport with all the former customers & haven't had to deal with difficult customers.