Domanda di colloquio di Marriott International

How to solve problem if guest angry .

Risposte di colloquio

Anonimo

17 giu 2012

be patient,listen empathetically and solve the problem...apologize if the fault is at your side..

1

Anonimo

12 giu 2012

Ask sincere apologise and listen the guest problem and solve it with confident

1