Domanda di colloquio di TaskUs
How we calculate Service level
Risposta di colloquio
Anonimo
27 gen 2022
The Calculation of service level is : =(Calls answered in threshold/(Calls offered - Abend in threshold))
How we calculate Service level
Anonimo
The Calculation of service level is : =(Calls answered in threshold/(Calls offered - Abend in threshold))