How would I deal with a difficult customer.

Question

Anonimo · Accepted Answer

Talk to them calmly and politely to understand the nature of the issue and if it cannot be resolved quickly and quietly then the customer should be escorted to a private area of the shop so as not to make a scene infront of other customers.

Anonimo · Answer

Yes we should talk with them very friendly and calmly because they can understand to us simply.

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