How would you deal with a problematic customer?

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Anonimo · Accepted Answer

First of all listening to understand the problem, then involving the person in the solution to the problem to make him/her feel valued. I’d try up to three times this way. But, if the person keeps on bringing problems to the team, I’d replace him or her

Anonimo · Answer

prove it with a practical example with one of the members of the team

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