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Blue Cross and Blue Shield of Minnesota

Azienda coinvolta

Domanda di colloquio di Blue Cross and Blue Shield of Minnesota

How would you handle a difficult call

Risposta di colloquio

Anonimo

20 dic 2022

I would talk in a calm voice and try to slow the call down. If I could not bring the caller back, I would escalate the call to someone who had more experience to complete the call with the member