Domanda di colloquio di The Home Depot

How would you handle a difficult customer?

Risposte di colloquio

Anonimo

8 giu 2012

Treat them with respect and calmly try to help them solve their problem

Anonimo

26 giu 2012

let them vent, empathize sincerely "Be Glad to help"...offer appropriately ask if there is anything else you can assist with today... thank them, value statement...the end.....:) works for me......