The interview focused on my experience, skills, and fit for the Key Account Manager role. We discussed my background in account management, retail operations, sales strategies, client relationship management, handling challenges, and collaborating with internal teams. It was a professional discussion that provided a better understanding of the role and expectations

The interview process was well-structured and consisted of three stages: HR, Team Lead, and User. It covered personal, cultural, and technical aspects relevant to the eCommerce Key Account Manager role. The last stage was business case study submission.