I was first contacted by a recruiter and had a 30 minute phone interview Then scheduled an interview with the general manager which ended up lasting an hour. I knew during the interview I wasn’t getting the job because of choice worded the general manager had said. I was contacted a few days later by the same recruiter for a different position within the company and then scheduled another interview with another store’s GM

I met the recruiter(s) for J.C. Penney at a university job fair. They really want to know if you are willing to learn & not just expecting a job because you have an education. I have a bit of retail experience & using it to show that customer service is a top priority was definitely helpful. Each customer is different & unique in their own way & anyone interviewing for this job should know that.