Ho presentato la mia candidatura online. La procedura ha richiesto più di una settimana. Ho sostenuto un colloquio presso JPMorganChase (Seattle, WA) nel mese di mar 2012
Colloquio
Online application includes assessment of customer service and cash handling. Phone interview 3 days after submitting application. Basic questions about cash handling experience, customer services, some situational questions as how you deal with difficult customers. In-person interview with assistant branch manager and branch manager a week later. Very organized, professional people, questions involved how to handle difficult situations.
Ho sostenuto un colloquio presso JPMorganChase (New York, NY)
Colloquio
It was a short interview where they asked multiple questions scenario based questions. Mainly trying to see if your responses align with the Chase theme of professionalism and customer service punctuality and eagerness to grow.
Domande di colloquio [1]
Domanda 1
Explain a circumstance where you and a coworker didn't get along.
Ho sostenuto un colloquio presso JPMorganChase (Columbus, OH)
Colloquio
Interviews were conducted in a timely manner - Prompt relaxed. Provided several details around the job, culture , and benefits. The interviewee met me and sat with me in the office. He asked about 12 questions and it lasted about 30 minutes.
After filling out an application, if selected you will have a phone interview, if selected a branch manager will reach out. After 1-2 weeks you'll get accepted or rejected. very basic questions from experiences.
Domande di colloquio [1]
Domanda 1
A time where a customer was highly upset and how did you resolve it.