Ho presentato la mia candidatura online. La procedura ha richiesto una settimana. Ho sostenuto un colloquio presso John Lewis & Partners (Reading, Inghilterra) nel mese di giu 2018
Colloquio
A one to one interview followed by working in a group to come up with tips for someone who would be new to working at John Lewis and how they would give good customer service.
Domande di colloquio [1]
Domanda 1
Give an example of when you've faced a difficult situation?
Ho sostenuto un colloquio presso John Lewis & Partners (Londra, Inghilterra)
Colloquio
QPretty simple, know your products, current trends etc.
include others in group assessment as collaboration is important.
Why John Lewis and how would you add value?
How would you handle a disgruntled customer?
Domande di colloquio [1]
Domanda 1
Describe what good customer service looks like to you.
Ho sostenuto un colloquio presso John Lewis & Partners
Colloquio
Standard questions as expected, management made me feel at ease during interview and got to meet some team members too. Tasks to work through information and then 1-1 interview with hiring manager
Ho sostenuto un colloquio presso John Lewis & Partners
Colloquio
Behavioural and situational questions relating to your experience and job requirements. 1 ac and an interview with 2 people after. Should be only 30 minutes with follow-up questions if needed.