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      John Lewis & Partners

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      Colloqui di John Lewis & PartnersColloqui per Seasonal Sales Assistant presso John Lewis & PartnersColloquio di John Lewis & Partners


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      Colloquio per Seasonal Sales Assistant

      17 ott 2018
      Dipendente anonimo
      Solihull, England

      Altre recensioni di colloqui per Seasonal Sales Assistant presso John Lewis & Partners

      Colloquio per Seasonal Sales Assistant

      9 ott 2023
      Candidato anonimo a colloquio
      Stratford, London, England
      Offerta accettata
      Esperienza positiva
      Colloquio facile

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto un giorno. Ho sostenuto un colloquio presso John Lewis & Partners (Solihull, England) nel mese di ott 2018

      Colloquio

      After taking various online tests I was invited to a group interview. The interview process was very enjoyable and relaxed! All the partners were very friendly and professional! There was around 20 Applicants and we all were split into groups to work on a team task and then followed by an individual task. Each table had an allocated assessor to watch and score us on our performance. The team task included ranking a set of scenarios in a list of what we would prioritise first to last and talking about the risks and jobs involved to do this. After this there was a written individual task with more scenario questions to answer. I had never been to a group interview and was very nervous it would be very difficult but in actual fact it was great! Everyone at John Lewis are very polite and are more than happy to answer any questions you may have and you don't feel pressured! The main thing to focus on is working is a team and getting involved!! By far the best interview experience I have ever had.

      Domande di colloquio [1]

      Domanda 1

      A customer has come to collect their order of a dinner plate set after waiting 3 weeks. You have gone to collect the customers order and realise that the dinner plate set is broken. You know this is a popular set and that it is currently out of stock in store and online. What do you do?
      1 risposta
      3
      avatar
      Risposta di John Lewis & Partners
      7y
      What a great review to read! Thank you for taking the time to write this and for the detail you provided. Interviews are nerve wracking and it is good to hear that you found the support from the John Lewis Partners to really help you. Your advice about focusing on working as a team and getting involved is spot on and your enthusiasm is evident. Congratulations on your new role and I am sure you will be a real asset to the Partnership.
      Nessuna offerta
      Esperienza neutra
      Colloquio difficile

      Candidatura

      Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso John Lewis & Partners (Stratford, London, England) nel mese di set 2023

      Colloquio

      This was for the Christmas temporary role at Stratford. There was a group assessment. We had to come up with activities and events to hold in store for Christmas, food and drinks to hand out, products to display at the front of the store and explain why. It also mentioned something about trends. They were not standard customer scenarios. Then, we were told to write our availability. The assessment took approximately 1 hour and 30 minutes long.

      Domande di colloquio [1]

      Domanda 1

      What activities would you hold in store for Christmas?
      Rispondi alla domanda
      1

      Colloquio per Seasonal Sales Assistant

      26 ott 2020
      Candidato anonimo a colloquio
      York, Inghilterra
      Nessuna offerta
      Esperienza positiva
      Colloquio facile

      Candidatura

      Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso John Lewis & Partners (York, Inghilterra) nel mese di ott 2020

      Colloquio

      Group interview - introduce yourself by telling one fun fact about yourself - given a piece of paper with 5 retail scenario based questions e.g. someone is wanting to find a joint gift for their mum and dad and you have to write down answers as to how you would respond in these scenarios - given 10 minutes to do this then you have to shout your answers out to the group and this is where you compete against the other people in the interview - Then you are given some more questions and this time its like an exam where you have to write down in silence how you would respond and again this is timed and they take this away to read for themelves - chat at the end about any questions

      Domande di colloquio [4]

      Domanda 1

      A customer walks into the shop and starts looking at things, how would you introduce yourself to the customer?
      Rispondi alla domanda

      Domanda 2

      A customer has come in looking for items for a special occasion, how would you help the customer?
      Rispondi alla domanda

      Domanda 3

      A customer complains that an item they are looking for is not instore and it says online that it is, how would you deal with the customer?
      Rispondi alla domanda

      Domanda 4

      A customer cannot find an item they want instore and complain that the store is untidy, how do you respond to the customer?
      Rispondi alla domanda
      1

      Colloquio per Seasonal Sales Assistant

      6 gen 2019
      Candidato anonimo a colloquio
      Solihull, England
      Offerta rifiutata
      Esperienza positiva
      Colloquio facile

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto 3 settimane. Ho sostenuto un colloquio presso John Lewis & Partners (Solihull, England) nel mese di nov 2018

      Colloquio

      Several tests needed to be completed. These were more lengthy than I anticipated. They were the typical scenario based questions. I was then invited to a group 'assessment centre'.

      Domande di colloquio [1]

      Domanda 1

      We were given a scenario we may face in store such as customer complaints and dealing with multiple requests at once whilst being understaffed. We were split into three groups and each group had an assessor. Then had to do an individual task where we had to deal with three different scenarios and how we would respond to them.
      Rispondi alla domanda
      avatar
      Risposta di John Lewis & Partners
      7y
      Thank you for the review. We are sorry to hear that you found the testing longer than anticipated. We will take this feedback forward to ensure we are clear upfront on how long candidates will need to consider when taking the tests.