Ho presentato la mia candidatura online. La procedura ha richiesto 3 settimane. Ho sostenuto un colloquio presso John Lewis & Partners (Birmingham, Inghilterra) nel mese di gen 2019
Colloquio
Application took a while with 3 different o line assessments but it’s not too bad. Got an email about a week after saying I’ve got an interview (assessment centre). The group activity I personally didn’t like because it’s hard for a group of 5 people trying to all pitch in, especially as you end up repeating points. There was 26 of us in the group part all together split into different groups. Had to respond to a scenario. Then the 1-1s, because of the number of people getting through everyone took 2 and a half hours, so be prepared to stay longer than the 2 hours stated. Really nice interviewer, was more of a conversation really, was really positive, said I was the only person that day to ask questions. Overall positive apart from arriving at 10am and leaving at 2:10.
Domande di colloquio [2]
Domanda 1
When have you come up with a good idea? Who did you tell? Was it successful?
Ho sostenuto un colloquio presso John Lewis & Partners (Londra, Inghilterra)
Colloquio
QPretty simple, know your products, current trends etc.
include others in group assessment as collaboration is important.
Why John Lewis and how would you add value?
How would you handle a disgruntled customer?
Domande di colloquio [1]
Domanda 1
Describe what good customer service looks like to you.
Ho sostenuto un colloquio presso John Lewis & Partners
Colloquio
Standard questions as expected, management made me feel at ease during interview and got to meet some team members too. Tasks to work through information and then 1-1 interview with hiring manager
Ho sostenuto un colloquio presso John Lewis & Partners
Colloquio
Behavioural and situational questions relating to your experience and job requirements. 1 ac and an interview with 2 people after. Should be only 30 minutes with follow-up questions if needed.