Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso John Lewis & Partners (Milton, East of England, England) nel mese di set 2019
Colloquio
Group interview with 10 others, quite informal, small group scenario task then explained our ideas and outcomes to a partner who was taking notes. They asked us some individual questions on why we have chosen outcomes to the scenarios. Then a written scenario test of 5 different situations. Had to complete in 15 mins
Ho sostenuto un colloquio presso John Lewis & Partners (Cambridge, East of England, England)
Colloquio
Was in a small group of around 8-10 people. We were asked our names and our favourite thing about Christmas. Then we were given a sheet with different scenarios on it and had 5 minutes to make notes on how we'd approach these scenarios before sharing our answers as a group. Some people dominated the conversation, making it hard to get a word in with interrupting.
Domande di colloquio [1]
Domanda 1
How we would respond to 4 different customer service scenarios
Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso John Lewis & Partners (Newcastle upon Tyne, Inghilterra) nel mese di ott 2025
Colloquio
Easy enough, relaxed process and more of a chat. Around 8 people( some people didnt turn up) with 4 interviewers. Had 5 mins to make notes and then 15 to discuss.
Domande di colloquio [1]
Domanda 1
1. Click and collect desk- busy and a broken bauble needs to be exchanged.
Ho presentato la mia candidatura online. La procedura ha richiesto una settimana. Ho sostenuto un colloquio presso John Lewis & Partners nel mese di ott 2024
Colloquio
The interviewers were friendly and welcoming with a generally comfortable atmosphere. The interview took roughly 35- 40 minutes to complete, It was a group interview- in my session there was about 5-6 of us altogether so we were in one group to discuss the scenario. Overall a generally positive experience.
Domande di colloquio [1]
Domanda 1
Scenario Based- How would you plan a christmas event, considering how to draw customers in, building a rapport, and how would you actually boost sales.