Group interview, with individual and group tasks. Ask you a series of questions some you have to give a written answer, about how to handle different situations (such as a lost child). The more group based tasks involve sequencing in order of importance different tasks- to see how well you work in a team and can prioritise certain tasks.

Was in a small group of around 8-10 people. We were asked our names and our favourite thing about Christmas. Then we were given a sheet with different scenarios on it and had 5 minutes to make notes on how we'd approach these scenarios before sharing our answers as a group. Some people dominated the conversation, making it hard to get a word in with interrupting.