Group Meeting and written interview. Made to sit in a group and discuss scenarios, whilst being observed my managers. Thereafter you had to write answers to different scenarios. The whole process took upto 1 hour. I genuinely believe they prefer a much younger employee whose starting off, not opinionated and someone who wouldn't challenge the Managers even if they are being mistreated. I was a former employee.. I saw nothing had changed in over 10 years

Several stages. Online stage included scenarios and questions. Quick reply to confirm progression to group assessment stage where I was interviewed with others and asked questions that would relate to my job. Clear communication regarding expectations of attendance time and business dress. Polite interactions with all staff.