Ho presentato la mia candidatura online. La procedura ha richiesto più di 3 mesi. Ho sostenuto un colloquio presso John Lewis & Partners (Welwyn Garden City, Inghilterra) nel mese di apr 2021
Colloquio
there was a questionnaires which was hard to get through you need to do it in quite time and more focus to customer service. the virtual interview was so easy going as the interviewer was so nice an natural. just recommend to read about John Lewis
Ho sostenuto un colloquio presso John Lewis & Partners (Londra, Inghilterra)
Colloquio
QPretty simple, know your products, current trends etc.
include others in group assessment as collaboration is important.
Why John Lewis and how would you add value?
How would you handle a disgruntled customer?
Domande di colloquio [1]
Domanda 1
Describe what good customer service looks like to you.
Ho sostenuto un colloquio presso John Lewis & Partners
Colloquio
Standard questions as expected, management made me feel at ease during interview and got to meet some team members too. Tasks to work through information and then 1-1 interview with hiring manager
Ho sostenuto un colloquio presso John Lewis & Partners
Colloquio
Behavioural and situational questions relating to your experience and job requirements. 1 ac and an interview with 2 people after. Should be only 30 minutes with follow-up questions if needed.