Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso John Lewis & Partners (Leeds, England) nel mese di ott 2021
Colloquio
A group interview with around 25 other candidates.
Talking in a smaller group of 5/6 people about solutions to various scenarios which could occur in the John Lewis store.
The scenario was opened up for opinions and suggestions to a more senior member of staff who asked further questions and took notes.
No individual questions
Domande di colloquio [1]
Domanda 1
Group, scenario-based questions: such as: "the shelves of another department are messy and customers are struggling to find stock, what would you do in this situation?"
Ho sostenuto un colloquio presso John Lewis & Partners (Cambridge, East of England, England)
Colloquio
Was in a small group of around 8-10 people. We were asked our names and our favourite thing about Christmas. Then we were given a sheet with different scenarios on it and had 5 minutes to make notes on how we'd approach these scenarios before sharing our answers as a group. Some people dominated the conversation, making it hard to get a word in with interrupting.
Domande di colloquio [1]
Domanda 1
How we would respond to 4 different customer service scenarios
Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso John Lewis & Partners (Newcastle upon Tyne, Inghilterra) nel mese di ott 2025
Colloquio
Easy enough, relaxed process and more of a chat. Around 8 people( some people didnt turn up) with 4 interviewers. Had 5 mins to make notes and then 15 to discuss.
Domande di colloquio [1]
Domanda 1
1. Click and collect desk- busy and a broken bauble needs to be exchanged.
Ho presentato la mia candidatura online. La procedura ha richiesto una settimana. Ho sostenuto un colloquio presso John Lewis & Partners nel mese di ott 2024
Colloquio
The interviewers were friendly and welcoming with a generally comfortable atmosphere. The interview took roughly 35- 40 minutes to complete, It was a group interview- in my session there was about 5-6 of us altogether so we were in one group to discuss the scenario. Overall a generally positive experience.
Domande di colloquio [1]
Domanda 1
Scenario Based- How would you plan a christmas event, considering how to draw customers in, building a rapport, and how would you actually boost sales.