Fully in depth guide 1. Went In to the third floor where the cafe was 2. Waited there until everyone arrived about 12 people there (Group Interview) 3. Walked us in and sat where your name tag was 4 to a table and one john lewis interviewer on each table 4. Talked a little bit get to know everyone and ONE KEY POINT SPEAK TO THE INTERVIEWER. For example, ask her name etc. 5. Then head of recruitment walks in and explains e=what were doing today. 6. The task was we were giving 5 scenarios and on a seprate sheet we were giving 5 task we need to do to answer the scenario. For example what would you do in the situation? How to give the customer the best experience? questions like that. You have 30 minutes to discuss it. 7. You will only be assessed what you say. So say nothing 0 marks you get me. 8. After that we got a tour of the cafe, make sure to ask questions about the cafe shows that your interested. 9. After that the interview was over only a group interview

Submitted CV, had a 30 min interview with a manager, and then completed a case-based group exercise with 5 others to assess how we would deal with tricky situations in the cafe