Ho presentato la mia candidatura online. La procedura ha richiesto più di una settimana. Ho sostenuto un colloquio presso Lowe's Home Improvement (Toledo, OH) nel mese di mar 2012
Colloquio
Interview and hiring process was pretty simple. It consisted of an interview with the HR and right after a second with an Assistant Manager. The questions were very basic focusing mostly on customer service experiences. The last pat was an offer from the Store Manager and submitting to a background check and drug test. All in all a fairly quick process.
Domande di colloquio [1]
Domanda 1
The most tricky question was about a time when you promised something to a customer but you couldn't or didn't deliver. Seemed to me they were looking for how you handle that and what you said to keep the customer happy.
Ho sostenuto un colloquio presso Lowe's Home Improvement (Yonkers, NY)
Colloquio
It starts with an online application, sometimes followed by a short 15–20 minute phone or video screen where a recruiter checks your availability, experience and communication skills. After that, you’ll have an in-person interview with the hiring manager covering customer service, teamwork and basic job capabilities, with questions like how you’d handle a price dispute or a short register drawer.
Domande di colloquio [1]
Domanda 1
Describe how you would deal with a frustrated customer?
Ho sostenuto un colloquio presso Lowe's Home Improvement (Blaine, MN)
Colloquio
Everything was online and I had to schedule an appointment for an interview, then a 10 minute conversation in store about why I want to work there and what hours I want. I was hired on the spot
Ho sostenuto un colloquio presso Lowe's Home Improvement (Clarksville, IN)
Colloquio
They asked me personal questions like hobbies I do and stuff outside of work. Asked about prior experience. The usual stuff. No questions like what would you do in this situation.