The interview process starts with the HR representative and then if you called back depending on what department and what title. The questions are different depending on the level of employment and for CSA positions questions are simple asking things like, "name a time where you had to complete a task where you had to go above and beyond for a customer."

Rather easy interview process. There were only a handful of questions that were pretty standard for a retail position. When the interview was scheduled, I was told it was one person, but ended up being another person conducting the interview, which wasn't a big deal, but when you go in to the place it's nice to ask for the correct person.