I was already a contractor for a new product release and was asked if I was interested in permanent employment. Several of us were "rushed" through interview process because a new class was starting within a few weeks. Company already had information on customer service skills, phone manners, etc., but still had to go through several tests - typing while listening, typing accuracy, etc.

Rather easy interview process. There were only a handful of questions that were pretty standard for a retail position. When the interview was scheduled, I was told it was one person, but ended up being another person conducting the interview, which wasn't a big deal, but when you go in to the place it's nice to ask for the correct person.